In addition to helping our customers move-in and set-up their logistics operations, our Property Management Team are at the end of the phone and on the ground, regularly walking our network of Parks to make sure that the buildings, road network, security and green spaces are in tip-top condition and provide the best possible environment for our customers, their employees and the local community.
Speaking about her experience as a Prologis customer, Paula Hart, Support & Development Manager at Oxford University Press, said: “All most of us want from any of our business partner is the ability to build a positive relationship and to know that, as a customer, the service you receive will be timely, effective and efficient. Essentially we just want to be a happy customer!
Pretty much that’s how I feel about my engagement with Prologis, and in particular my main point of contact, Wayne Porter. I have been dealing with Wayne for several years now and I know I can rely on a prompt response, a genuine and friendly exchange and a positive willingness to assist; most importantly though it is an exchange that I can trust.
Having that dedicated point of contact adds value to the relationship and delivers much appreciated continuity to my various communications with the Prologis team.”